NEW EMAIL SYSTEM!

Click here to learn more about the new email system.

You can log into the new email system at webmail.natisp.com


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NatISP.com - the lowest priced nation-wide Internet service provider in the USA!



 
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TECHNICAL SUPPORT CONTACT INFORMATION

ATTENTION:  This page should be used to contact Technical Support only. In other words, if you are having a problem connecting to the Internet, using your Internet connection, using your email account, or using another service that we provide, please use this page to contact us. For all other inquiries, please click here. If you submit a non-technical-support question here, we will not be responsible for routing it to the correct department. Thank you.

CONTACT TECHNICAL SUPPORT

IMPORTANT - NatBLAST customers please read:  Due to an issue with one of our upstream providers, your access phone numbers may have changed. If you are having trouble connecting, please use the access phone number search at the top of this page to verify that you are using a current access phone number. Or, for the easiest and most reliable method of assuring that you have current access phone numbers, please download and install our simple dialer by clicking here.

For fastest service, please include as much information as possible...

Your Name:
 
Dial-Up Login Name:  
Email Address:
Home Phone Number:
Access Phone Number:
Operating System:


Please enter the subject of your message:

Please describe your technical support issue:
(include entire error message, if any)



TECHNICAL SUPPORT CONTACT INFORMATION

Email Address - techsupport@natisp.com

Toll-Free Phone Number - 1-888-239-8326 ext. 104

  • For standard customers, calls over 2 minutes are charged at $5 per call.
  • For upgraded NatBlast customers, technical support calls are free.
  • You must provide your dial-up username, which will end with...
    @natisp.com if you have standard service
    @natblast.com if you have upgraded service
  • Please have your computer started and ready when you call.
  • Please have any error messages written down when you call.

Network Status Line - 1-888-239-8326 ext. 103 (recorded message of known issues)

Hours of Operation - Mon.-Fri. 9:00 a.m. to 6:00 p.m. Eastern Time

For All Other Departments - Please visit http://www.natisp.com/contact.shtml for contact information and hours of operation.